Get Quotes from Top Locksmiths in Phoenix, AZ

Questions to Ask Before Hiring a Lock Smith or Pop a Lock in Phoenix

Top locksmiths in Phoenix are certified, insured, and equipped to serve you at a moment's notice. However, whatever emergency you have found yourself in, whether you are dealing with a damaged lock, a lost key, a broken-into home, or being accidentally locked out of a car or home, it is wise to determine if the locksmith is proficient at providing you with a satisfactory service. Asking the following questions is a step in that direction:

Are You Licensed to Practice as a Locksmith in Phoenix?

Locksmiths in Phoenix are not required to obtain occupational licenses at both state and local levels. However, before a locksmith company in Phoenix can offer its services to residents in the city, it must comply with all relevant state and city business registration requirements.

All locksmith business structures must be registered with the State of Arizona Corporate Commission (ACC) except for those carrying business as a trading name. The locksmith business will be required to meet all the necessary registration requirements, after which ACC will send approval letters and all additional instructions to be carried out. In addition to being registered with the ACC, the applicants must also complete an application for a transaction privilege tax with the Arizona Department of Revenue. Meanwhile, locksmith businesses with trading names must register with the Arizona Secretary of State. Finally, all businesses must check with the Internal Revenue Service (IRS) to obtain an Employer Identification or Tax Identification Number.

Before establishing a business, it is advisable that the locksmith speaks with a legal practitioner to determine the ideal structure for their proposed company. Applicants can find a lawyer near them via the lawyer referral service provided by the Maricopa County Bar Association. For more information about the registration process for trade names and business entities, you can contact the Arizona Corporate Commissions and the Arizona Secretary of State at (602) 542-3026 and (602) 542-6187, respectively. You can also contact these agencies to confirm the registration status of your preferred locksmith business.

Do You Hold Any Certification as a Locksmith?

In addition to confirming the licensing status of your preferred Pop-A-Lock, you should also check if your locksmiths are certified or belong to a professional association. Belonging to a professional association or being certified helps a locksmith be more competent. It also allows them to provide their customers with the best possible service. These types of professionals have other advantages over their counterparts:

  • Access to better insurance options
  • Access to cutting-edge tools and equipment
  • Access to better training and educational opportunities
  • They are better updated on industry resources like locksmith-related regulations and technological development

Being certified by a professional organization guarantees you the best possible service from a skilled and experienced locksmith. These professionals are usually held to high standards, meaning they can deliver a satisfactory job and deliver on their promises. Some of the organizations that provide certification programs to locksmiths in Phoenix include:

  • The Associated Locksmiths of America (ALOA)
  • The Society of Professional Locksmiths (SOPL)
  • The Phoenix Locksmith Institute

These organizations also provide various certification programs that are designed to help aspiring locksmith professionals in Phoenix:

  • Certified Professional Locksmith Certification
  • Certified Master Locksmith Certification
  • Certified Automotive Locksmith Certification
  • Certified Professional Safe Tech Certification
  • Certified Master Safe Tech Certification
  • Certified Forensic Locksmith Certification
  • Certified Electronic Locksmith Certification
  • Certified Institutional Lockshop Manager Certification
  • Fundamental Locksmith Certification
  • Institutional Certified Professional Locksmith Certification
  • Registered Locksmith Certification

Before hiring a locksmith in Phoenix claiming to possess certain credentials or belong to a professional body, you should confirm such claims with the relevant organization.

How Much Do You Charge Compared to Other Locksmiths in the City?

Before you hire a locksmith in Phoenix, you should know how much you will have to pay for their services. This will help minimize the likelihood of disputes between you and the provider once the job is completed. Usually, a skilled locksmith in the city will charge around $100 to $300 for their services. However, the exact cost of hiring them will vary depending on various factors, such as:

  • The specific type of service you request
  • The types of locks involved
  • The urgency of your requested service
  • The complexity of the job
  • The time of day
  • Your locality within Phoenix
  • Trip fees
  • The specific type of service you request

It's important that you get and compare cost estimates of at least three different locksmith companies for your planned locksmith services before hiring one in Phoenix. This will give you a good idea of the local rates and avoid getting ripped off. It is an excellent strategy to spot any overcharging by locksmith companies. You should also look out for companies that offer lower quotes than the others. This is a trick that dishonest providers use to trick their potential customers.

What Kind of Locksmith Services Do You Offer?

In Phoenix, a professional locksmith can provide commercial and residential clients with various lock repair, installation, and re-opening services. Also, locksmiths provide automotive and emergency services to residents who need them. Some of the services typically provided by a locksmith in the city include:

  • Auto and motorcycle lock services
  • Safe selection and installation
  • Safe unlocking and repair
  • Key replacement
  • Key cutting and copying
  • Rekeying
  • Door and window lock repair
  • Emergency locksmith services
  • Mobile locksmith services
  • Access control system installation
  • Security lock upgrades
  • Smart lock installations
  • High-security lock installations
  • Electronic access installation
  • Building lockout services
  • Car lockout services

It is important that you confirm that your preferred locksmith has the necessary skills to carry out the type of work you need before you hire a professional locksmith. Doing so helps minimize the chances of misunderstandings or conflicts between you and the professional locksmith. You should also agree on the price and terms of the service contract, as well as any guarantees the company makes regarding the project should be included in the contract.

The average prices for various locksmith services in Phoenix are provided below:

Estimates for locksmith services based on the type of service:

Key duplication
$10 - $30
House/building lockout
$50 - $220
Door lock repair
$50 - $220
Door lock installation
$100 - $350
Key extraction
$50 - $200
Key replacement
$70 - $150
Rekeying house locks
$75 - $180
Safe opening
$150 - $450
Changing locks
$150 - $550
Filing cabinet lock replacement
$50 - $100
Mailbox key replacement
$50 - $100
Auto locksmith services
$20 - $370
Emergency services (in addition to regular charges)
$100 - $300
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the type of lock being installed/replaced (materials only):

Sliding Door
$20 - $330
$25 - $70
$25 - $70
$30 - $70
$40 - $90
$60 - $100
$100 - $540
$100 - $230
$150 - $340
$180 - $280
$200 - $520
Grip Set
$235 - $600
$250 - $520
$300 - $530
Door latch guard
$50 - $150
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the locksmith's expertise/level of experience

$50 - $70
$75 - $100
$110 - $160
Trip fees
$25 - $100
Source: U.S. Bureau of Labor Statistics

Do You Provide Auto Locksmith Services in Phoenix?

One in every eight vehicle theft is caused by the driver leaving their keys or a device known as a fob inside their vehicle in the United States. This statistic highlights the importance of calling a locksmith immediately after you realize that you have locked yourself out of your vehicle. Likewise, if your motorcycle has been damaged, locked out, or lost, you should contact a motorcycle locksmith company to provide you with an experienced and knowledgeable locksmith. This is because motorcycle keys utilize a unique coding system unlike other types of vehicles. In addition to specialized equipment and tools, a new key may require cutting even if you have the original key.

Before hiring a motorcycle or auto locksmith, ensure they have the necessary experience to handle your vehicle's make and model. Also, ask if they offer other services, such as mobile locksmiths, in addition to their in-shop services. Doing this can help lower the cost of towing your vehicle to the locksmith's shop.

Listed below are some of the services that car and motorcycle locksmith professionals in Phoenix commonly provide:

Key duplication
$10 - $50
$40 - $150
Car lockout
$85 - $170
Key extraction
$50 - $200
Door lock repair
$50 - $170
Car ignition repair
$150 - $330
Changing locks
$50 - $180
Transponder key reprogramming
$50 - $230
Keyless fob replacement
$150 - $300
Key replacement
$75 - $250
Bike lock change
$70 - $150
Motorcycle key replacement
$85 - $100
Car door and trunk lock repair
$50 - $250
Motorcycle seat lock repair/replacement
$10 - $50
Motorcycle steering/wheel lock repair/replacement
$20 - $50
Motorcycle gas cap lock repair/replacement
$10 - $30
Mobile services
$100 - $230
Source: U.S. Bureau of Labor Statistics

Do You Provide Emergency Locksmith Services?

Even though there are many situations where you need a locksmith, there are some emergencies where you should get in touch with a good one immediately. Such situations include when:

  • Your key broke inside the lock
  • You just got robbed and need to replace your locks
  • Your keys are locked inside your home or vehicle
  • You have lost your keys and do not have any spares
  • Your home or office's access control system is malfunctioning
  • You need to recode an electronic keypad lock or reprogram a transponder key
  • You do not remember the combination to your safe
  • You need to get the locks changed because you just moved into a new apartment
  • You are concerned that an intruder has gained unauthorized access to your personal space

It can be tempting to hire the first emergency locksmith you come across due to these situations. However, before hiring, ensure that the company you choose is licensed and has the necessary skills and experience to handle your emergency issue. You can look through online directories provided by organizations such as the Better Business Bureau and Associated Locksmiths of America to find a competent and trustworthy emergency locksmith in Phoenix.

For emergency locksmith services in the area, you can consider working with a mobile locksmith. These providers operate out of their mobile workshops and can provide you with the best possible service. Using this type of emergency service provides you with benefits such as:

  • 24/7 availability
  • Faster response times
  • Better access to difficult-to-reach or farther locations
  • More on-the-job experience due to the volume of job requests that they receive
  • Affordable towing fees in situations where you are dealing with an auto locksmith emergency, and you need to tow

When hiring a locksmith for an emergency service, especially outside regular business hours, you may have to pay an additional fee irrespective of whether the company is mobile or not.

Another effective way to avoid getting locked out of your home or office is by registering with a company that provides digital key services such as KeyMe and MinuteKey. This type of provider can help you create and save a digital copy of your keys, which can be easily accessed by self-service kiosks in the city. However, these services have some downsides to them:

  • There is no guarantee that you will find a self-service kiosk near your emergency scene.
  • Anyone who can access your key's digital copy can make physical copies of them.
  • You can not copy all keys, and you may be unable to make copies during your emergency. This usually occurs when high-security keys are involved.
  • Digital key services can expose your data to unauthorized parties, and you run the risk of hacks and data breaches.

To minimize the stress of an emergency, have at least two local locksmith companies contact that you can reach in the event of an emergency. To further reduce the happening of emergency locksmith situations, you should consider taking some of these steps:

  • Getting extra keys
  • Installing smart locks
  • Organizing your keys properly
  • Using lockboxes to prevent lockouts
  • Properly maintaining your locks
  • Selecting locks that fit your unique style and make sure you familiarize yourself with the features of these locks

Do You Provide Smart Lock Services?

Smart locks are Bluetooth or Wi-Fi-enabled devices that allow you to lock and unlock your doors using a combination of voice commands, remote access, and fingerprints. If you have a smart lock in your home or office, ensure that the locksmith you hire has the necessary skills and experience to handle these locks. This is because, unlike traditional locks, smart locks require a lot of I.T. knowledge and programming skills to install, replace, or repair them properly.

As such, before concluding the hiring arrangement for your preferred locksmith to fix your smart lock, ensure they have the necessary skills and experience to address the issue. Besides having the necessary knowledge about the lock's operating technology, the locksmith should also be familiar with the latest software updates from the manufacturer, if any. Most smart lock manufacturers have multiple operating technologies that they typically combine for their smart lock products:

  • Fingerprint sensors with biometric recognition and authorization
  • Mobile apps with digital keys for wireless or remote door locking and unlocking
  • Programmed numeric keypads with PIN codes or passwords for door unlocking and locking

Over 60 percent of new homebuyers prefer to purchase smart alarms and locks. These security devices are becoming more popular due to their various advantages, such as their ability to provide more effective and convenient security. However, they still have a few disadvantages compared to traditional locks:

Pros of having a smart lock Cons of having a smart lock
Ease of entry Heavy reliance on phones and networks
Convenience due to remote locking and unlocking Reliance on batteries that need constant recharging or regular replacing
Enhanced security and safety Susceptible to hacking
Protection from lock picking High cost of installation and repair
Connectivity with the rest of your home and other smart devices The technology may fail

Some popular smart lock manufacturers with products favored by Phoenix homeowners include:

  • August
  • Schlage
  • Yale
  • Nest
  • Kwikset
  • Level
  • Lockly
  • Ultraloq
  • Wyze

Do You Conduct Background Checks on Your Employees?

Phoenix-based locksmith companies should conduct a background check on all their employees before they employ them. Doing this guarantees that locksmiths employed by their business can be trustworthy with clients. Nonetheless, when looking to hire a reputable locksmith company for your home or business locksmith needs, it is important to confirm that they have conducted in-house background checks on all their employees. Some of the background checks typically carried out on locksmiths in the city include:

  • Criminal record checks: This type of background check is usually carried out by a locksmith company to check the criminal backgrounds of the individuals they hire. It involves contacting various regional, state, and federal law enforcement agencies to confirm if the individual has any outstanding warrants or convictions.
  • Civil court checks: Unlike criminal background checks, these are not conducted based on criminal convictions. Instead, they are focused on searching local and state court systems for non-criminal lawsuits, claims, civil lawsuits, and judgments.
  • Credit checks: This type of background check is usually carried out on the details of an individual's credit history. It looks into their payment histories and past credit inquiries. It also checks their civil judgments and unpaid bills.
  • Driving record checks: This background check is usually done for people using the company's vehicles for official purposes. It involves checking the authenticity of their driver's licenses and looking into their records for any DUIs/DWIs, driving violations, or license suspensions.
  • Drug screening: This background check is also conducted to find details of individuals' illicit drug use if any. It usually takes place in an unannounced manner.
  • Education and employment verification: This type of background check is usually conducted to verify the details of an individual's educational background and work experience.
  • International background checks: These background checks are used to check the backgrounds of individuals who have previously lived, worked, or studied in another country. They usually include employment, criminal, and educational checks.

Being aware of the background of the employees of your potential locksmith company is very important to reduce the likelihood of them being involved in robberies or other similar criminal activities. Also, doing so can help prevent potential issues with your home or business security. To this end, always hire a reputable locksmith company that conducts in-house background checks on all its employees. This will ensure that the individuals who provide the services in your personal space are not involved in criminal activities and can be trusted.

Before you hire a locksmith company, it is also important that you get the names and details of the individuals who will be handling your home's security needs. Also, the locksmith should come along with their I.D. cards to verify them. You can also take the following additional steps to confirm if your potential locksmith is trustworthy and professional before you conclude any hiring agreements with them:

  • Ask for references from past clients.
  • Looking them up online via online review websites and social network platforms like Yelp, Google Review, and the Better Business Bureau
  • Checking public records provided and maintained by local law enforcement agencies, courts, and correctional facilities for any available information on the locksmiths

Do You Provide a Warranty for Your Locksmith Services?

A professional locksmith can provide two types of warranties to residential and commercial customers in Phoenix, including:

  • Manufacturer's Warranties: These types of warranties cover the defects in the locks and products that the professional locksmith installed for their customers. They usually provide coverage for up to a year starting from the product's installation date.
  • Workmanship Warranties: These warranties cover the defects in the services that the professional locksmith provides. Their validity period depends on the locksmith that issues it.

When an installed lock has issues related to its factory-installed components, you may have to contact the manufacturer directly rather than the locksmith who installed it. These situations rarely occur with the services of a professional locksmith, as they only use high-quality products for their job. Warranties are guarantees that provide you with peace of mind that a locksmith's work will be performed correctly and that they will use high-quality products. As such, it is important that you confirm that your preferred locksmith will offer a warranty before you hire them in Phoenix.

Although warranties can be verbal or implied, it is important to ask for a written one, as they can provide you with a clear understanding of the terms and conditions. The terms and conditions are usually determined by the manufacturer, the locksmith, and the product type. However, some workmanship and manufacturer warranties do not cover damages or defects caused by:

  • Improper installation of the lock
  • Repair work done by unauthorized locksmiths
  • Natural disasters, misuse, negligence, or vandalism

Before you sign a warranty, make sure that you thoroughly read the terms and conditions. This will help prevent situations that could void the agreement from happening.

Do You Carry the Necessary Insurance Policy for Locksmiths in the City?

Hiring an uninsured locksmith for your project will make you liable for various accidents that cause bodily injuries, property damages, and service-related errors that may occur during their work. Per state requirements, all locksmith businesses in Phoenix that employ at least one locksmith are required to have workers' compensation insurance. You should also ensure that your preferred locksmith has the necessary general liability insurance and professional liability to cover accidents and the locksmith's negligence on the job.

Before you hire a locksmith, make sure that you have the necessary proof of insurance. This will help you confirm if they have the proper protection and if the general liability policy will cover any third-party injuries and the work to be carried out. You should also contact the issuing insurance provider to confirm whether the insurance policy is valid. Meanwhile, for more information about the city's worker's compensation system, contact the Industrial Commission of Arizona at (602) 542-4661.

How to File a Complaint Against a Bad Locksmith in Phoenix

You can file a complaint against a bad locksmith in Phoenix with the Arizona Attorney General's Office.

In 2019, the Arizona Attorney General's Office reported receiving over 14,000 consumer complaints and nearly 40,000 phone calls from consumers. These were about various violations, such as home repairs and fraud. Some of these complaints involved people who took up work and left the resident's homes with more damage. Some of the complaints submitted to these agencies involved home improvement fraud and repairs. These are carried out by con artists and shady characters who try to scam people out of their money with various techniques and scams, like:

  • Using inferior products despite charging premium rates for high-quality products
  • Advertising meager rates to entice unsuspecting clients
  • Using official-looking but fake websites to deceive clients.
  • Demanding complete payment or large payment upfront, usually in cash
  • Stealing sensitive information and other valuables from clients
  • Employing high-pressure sales techniques, intimidation, or threats to convince customers to hire them and eventually pay more than the agreed-upon rates

The Attorney General's Office has recovered over $94 million in restitution for victims of these types of crimes, but it cannot be guaranteed that the money will be returned. To avoid falling victim and ensure that you get the best possible service, it is important that you search for a competent and professional locksmith by taking the following steps:

  • Be wary of businesses that use generic names, have vague descriptions, or have no office address in Phoenix.
  • Get and compare at least three multiple cost estimates from different locksmith companies to find the best rates for your needs.
  • Never hire a locksmith company that demands an upfront payment or complete payment.
  • Avoid cash transactions.
  • Make sure that the company you are considering hiring has a business license. This can be verified by calling the Arizona Corporate Commissions and the Arizona Secretary of State at (602) 542-3026 and (602) 542-6187, respectively.
  • Get referrals from friends and relatives who have similar jobs with reputable locksmith companies. You can also check online directories provided and maintained by organizations like the Better Business Bureau and the Associated Locksmiths of America. If you need auto locksmith services, check with your insurance company to see if it has a list of recommended locksmith providers.
  • Ensure the locksmith company provides a receipt for the work it will perform after you make payment. The receipts should include the company's name, address, and phone number. It should also list the charges and the materials used.
  • Never hire a professional locksmith claiming they can only open your door by drilling into it. There are professional locksmiths who have experience in handling various types of locks without drilling into them.
  • Be suspicious of locksmiths that use an 800 number rather than a local phone number.
  • Contact the Phoenix Police Department if the locksmith is pressuring you into paying an upfront payment or making a threat against you.

You can file a complaint against a locksmith in Phoenix with the Arizona Attorney General's Office if you have been a victim of fraud. You can complete an application online or by filling out and submitting a consumer complaint form via mail to either location:

Office of the Attorney General
Consumer Information and Complaints
2005 North Central Avenue
Phoenix, AZ 85004


Office of the Attorney General
Consumer Information and Complaints
400 West, Congress, South
Building, Suite 315
Tucson, AZ 85701-1367

Alternatively, you can visit the above locations to submit the completed complaint form. Even though the Attorney General's Office can help you recover the money you lost due to a fraudulent locksmith, the outcome of your case is not guaranteed. If you cannot get a refund, you can file a lawsuit against the individual in Maricopa County Justice Courts. Before you file a lawsuit against a Phoenix locksmith, ensure you get a licensed attorney's advice. You can find a good attorney near you through the State Bar of Arizona membership directory.