Get Quotes from Top TV Repair Services in Phoenix, AZ

Questions to Ask Before Hiring a TV Repairman in Phoenix

America is a TV nation, as nearly 80 percent of the population watches TV on any given day. And with the hourly rate for TV repairmen in Phoenix costing around $23.10 / hour, it is wise to hire one if your TV develops a fault. Unlike DIY projects, hiring a factory-trained TV technician assures you that the work will be done to the manufacturer's specifications and that your TV will receive the best repair possible. An efficient TV repairman ought to be able to:

  • Keep your TV warranty in effect.
  • Utilize genuine components
  • Save money with timely repairs
  • Avoid hazards associated with TV repairs

The best method to choose a professional and skilled TV repairman in Phoenix who can complete your repair satisfactorily and without incurring any additional costs is by asking any prospective technicians the following:

Do You Repair All Types of TVs?

TVs are created using a variety of technologies and come in a wide range of sizes and forms. Consequently, it is necessary to confirm that any TV repairman you are considering is familiar with the brand and model of your broken TV, especially in light of the following essential qualities:

  • Screen Type: Most modern TVs feature flat or curved screens, which are the most common types. Curved screens have the advantage of providing you with a pleasant view regardless of where you are in the room, in contrast to flat displays, which typically need you to sit right in front to attain the ideal viewing angle.
  • Technology Type: The following are the most widely used TV technologies:
    • Direct View/Cathode-Ray Tube (CRT): One of the earliest types of commercially available TVs is the Direct View/Cathode-Ray Tube (CRT) model. They first became well-known in the 1960s and are distinguished by their size, small screens, and excessive energy consumption. They are far less expensive than future TVs, feature a greater refresh rate, and are compatible with any resolution or device.
    • Plasma: Compared to tube TVs, plasma TVs are cheaper and offer crisper, more contrasted images. Additionally, plasma displays are thought to provide wider viewing angles and better seeing in dimly lit environments than LCD panels. However, the final image quality produced by these TVs has the propensity to degrade over time. Plasma television is another antiquated technology.
    • Plasma TVs are frequently heavier, thinner, and less reliable than digital light processing (DLP) TVs. It is constructed from a chip with millions of tiny mirrors. But these TVs are no longer readily accessible under numerous new brands.
    • Liquid Crystal Display (LCD) TVs are compact, lightweight, and power-efficient. However, compared to tube and plasma TVs, they frequently have slower refresh and response speeds and poor view angles.
    • LED TVs: These TVs are even more energy-efficient than LCD TVs, producing higher-quality images. They do, however, cost more money. More recent iterations of similar TV technology, such as OLED, QLED, and AMOLED TVs, offer even better images while consuming less electricity.
  • Brand- or Model-specific Extras: Extras unique to a given brand or model include Voice Activation, High Dynamic Range, Ultra-High Definition, and internet connectivity/Smart TVs.

In light of this, it is crucial to make sure the TV repairman you select is certified to work on the precise brand and model of TV you own and expertly manage any problems with it. Before they start any work, you and the TV repair professional should come to a formal agreement and confirm it.

Do You Deal with All the Brands of TV?

Given that not all brands use the exact specifications and features in their TVs, check that the company's technicians are experienced with your TV's precise make and model before making any agreements with them. You may readily find a wide range of TV brands in Phoenix, including:

Brand Highlights Drawbacks Calling Card
Samsung Impressive TV quality
4K & 8K options
Smart TV options
Tizen Os
Expensive QLED and QD-OLED
Sony Great sound and picture quality
HDR and Smart TV options are readily available
Google OS
Expensive Cognitive Processor XR Chip and mini-LED
LG Sleek designs
Affordable models
Smart TV options
Web OS
No HDR 10+ support OLED
Hisense Great value at low prices
Sizes of up to 100" available
Processing issues Variety
TCL Roku and Google compatible
Up to 8K
Affordable options
Processing and picture quality may not be up-to-par with pricier models Value
Vizio Affordable
4K resolutions
OS may lag and be buggy Quantum

It should be noted that many qualified TV repair specialists in Phoenix have the skills necessary to work on a wide range of TV brands and operating systems. To be safe, it is always a good idea to confirm that the technician who will be fixing your TV has a lot of expertise with your specific brand, operating system, and screen kind.

Can You Advise if I Repair or Replace My TV?

When your TV develops a problem, it's crucial to determine if it should be repaired or replaced. The answer to this will depend on a number of variables, including its intended lifespan. Many modern TV brands have a typical lifespan of 30,000–100,000 hours, or 10–15 years, under moderate use. Although it is usually less expensive to fix a broken TV than to replace it, there are rare situations where a total replacement might be the better option. Situational illustrations include:

  • The TV has been seriously damaged.
  • The problem is with the TV's panel.
  • The TV's hardware has a problem.
  • You have tried to resolve the issue multiple times before.
  • The age of your television exceeds ten years.

Finding reputable and reliable TV repair specialists in Phoenix increases the likelihood that they will be honest with you about whether your TV issue can be fixed or if you need to replace the TV.

To avoid being conned by dishonest TV repairmen who are more interested in charging you for diagnostic and service costs, you may also decide whether the problem with your TV is worth fixing by doing the following:

  • Troubleshooting: Consult the TV's user manual and the manufacturer's website for details on model-specific problems and potential fixes. If this doesn't resolve your problem, look up the make and model of your TV online, along with a description of the problem.
  • Cost analysis: calculate the expense of fixing the TV's flaw and contrast it with the expense of purchasing a new TV. Consider getting this information from up to three different reputable TV repair companies in the Phoenix region, as many offer free price quotes.
  • Miscellaneous Considerations: You should also compare TV quality and check to see whether there are workarounds for the issue, like getting an adapter.

Are All Your Repair Experts Certified?

Find out if your top-choice TV specialists have the requisite technical training and hold any necessary professional certifications in order to judge their suitability for the task at hand. Qualified TV repair professionals in the Phoenix Metropolitan Area frequently get formal education and certifications from international organizations and area trade schools like:

  • The Electronics Technicians Association International
  • The International Society of Certified Electronic Technicians
  • Central Arizona College

Always remember that you shouldn't take someone's qualifications at face value. Additionally, you should confirm that the TV repair service you choose to use can contact the manufacturer of your TV brand directly and obtain their technical assistance as needed.

Do You Offer Same-Day Repair Services?

On average, Americans watch 250 billion hours of television each year. Given that the majority of Americans can't live without their TVs, finding out how quickly your broken TV will be fixed is crucial. Whether or not your TV can be mended and returned in a day depends on the severity of the issue. Common TV flaws include:

  • Unsynchronized audio or video
  • Unfitting pictures
  • There are lines on the screen.
  • The remote is no longer functional
  • No audio or visual
  • It shuts off automatically
  • Internet connection has been lost.
  • Grayed-out display
  • Distorted images
  • Disproportionate pictures
  • Blurry images
  • Blanching or leakage of color

It's usually a good idea to confirm this with your TV repairman, even though many of these problems are really small and may be fixed in under a day. Decide if the broken TV can be fixed at home or if it needs to be transported to the TV repairman's shop. For effective service delivery, certain common TV repairs that must be carried out at the TV repairman's business typically take longer than one day, include:

  • Replacements for TV panels
  • Replacements for fried circuit boards
  • Replacements for dead motherboards
  • Replacements for broken screens

Never work with a TV technician who appears hesitant to give you a concrete timeline for the repair or an estimate of the fees you might pay if the repairs take more than a day.

Do You Hold the Relevant License for TV Repair Technicians?

Phoenix does not need TV repair experts to have a business license, but it is still necessary to confirm that the person you plan to engage is registered to operate in Phoenix.

The TV repair business must select a distinctive business name and file online formation paperwork to the Arizona Corporation Commission in order to be registered as a business in Phoenix. Additionally, they must submit an application for the Arizona Department of Revenue's transaction privilege tax. They must obtain an EIN (employer identification number) or TIN (tax identification number) from the Internal Revenue Service and register the company entity with the City of Phoenix.

Additional appliance and electronics-related services offered by Phoenix's professional TV repair professionals to interested clients include:

TV mounting and installation:
$165 - $177
TV setup:
$50 - $130 per hour
Smart device setup:
$150 - $1,510
Remote repair:
$10 - $55
Phone repair:
$50 - $650
Computer repair:
$100 - $1,000
VCR system repair:
$45 - $135
Home projector repair:
$125 - $385
Home theater and sound bar repair:
$100 - $320
Household appliance repair:
$50 - $460

It is essential to understand that the actual cost of these services is significantly influenced by the make and model of the involved appliance. However, find out if your TV repair provider offers any other services before hiring them. Negotiate the costs of these services as well.

Do You Offer Genuine Spare Parts?

Beyond verifying your chosen TV repairman's technical competence, it is also crucial to confirm that they have access to quality Original Equipment Manufacturer (OEM) TV parts. Despite the fact that these components are frequently more expensive than generic components, the following benefits justify these extra costs:

  • They gain from research-based advancements.
  • They grant you access to the expertise of the manufacturer.
  • They improve safety.
  • They make identification, ordering, and refilling simple.
  • They uphold your warranty and maintain it in effect.
  • They will last longer because they are compatible with your TV.

Such benefits support the effective operation of your repaired TV, which ultimately helps you save money over time. Authentic OEM components for your TV may not always be available, so be aware before you call a repairman. This usually happens after the formal production of these parts has been stopped or is not available in a region.

In some circumstances, you might not have a choice but to employ generic parts. Depending on their accessibility and whether they can be purchased locally, the delivery of the parts required for the job could take up to three to four business days.

Are Your Repair Services Covered by a Warranty?

Thanks to the warranties typically offered by TV repair technicians in Phoenix, you can be sure that your TV repair was carried out skillfully, competently, and with high-quality, genuine parts. This is especially true given that these assurances have legal weight. If your prospective technician seems hesitant to do so, view that as a red flag.

The technician issuing the warranty, the precise make and model of the TV in question, and other factors significantly affect how long it lasts, which normally ranges from three months to a year. However, a large number of these warranties frequently do not pay for damages that occur in the following circumstances:

  • Misuse, poor upkeep, vandalism, or natural catastrophes
  • Retention of images and burn-in issues
  • Installation errors
  • Spikes in power lines
  • Damages resulting from shipments
  • Usual wear and tear
  • Cosmetic damages

It is essential to know that many manufacturers frequently provide a list of authorized TV repairmen to customers who need to resolve issues with their warrantied TVs. The TV may need to be sent back to the manufacturer for these modifications, or it may need to be entirely replaced, depending on the severity of the issue.

In addition, a few electronic merchants and stores, including Walmart and Best Buy, provide store warranties or extended protection plans beyond the manufacturer's guarantee to give additional security, like covering for accidental damages. The extended protection plan's scope and coverage are decided by the merchant or outlet issuing it, much like with manufacturer's warranties. Here are some benefits and drawbacks of purchasing an extended TV protection plan:

Pros of Extended Protection Plans Cons of Extended Protection Plans
Provides additional coverage for TVs It can be quite expensive
It can be used after the original manufacturer's warranty expires Cost doesn't usually make sense for low-end TVs
Offers extra peace of mind Repairs covered usually cost less than the actual plan

It is essential that you always request a written copy of any warranty that is given to you, make sure you read its terms thoroughly to understand its requirements and stay away from any actions that can void it.

How to File a Complaint Against a Bad TV Repair Service in the Phoenix

You can complain about poor interior designers in Phoenix to the Office of the Attorney General of Arizona's Consumer Protection division.

The following techniques and ruses are regularly used in Phoenix by con artists and dishonest TV repairmen to defraud naive clients:

  • Asking for full payment in advance
  • Claiming that the TV must be replaced because it is totally ruined
  • Finding more serious damage unanticipatedly and requesting extra money to repair it
  • Misrepresenting their qualifications
  • Purposely damaging other TV parts to drive up the price
  • Using counterfeit or illegal parts despite being paid for real parts

You may avoid these con artists and ensure the reliability of the TV repairman you intend to engage by completing the following:

  • Never pay the full amount upfront for any necessary TV repair services; consider it a caution if a technician asks you to.
  • Confirm that you'll receive a guarantee.
  • While the repair is being made, keep a tight eye on the professional.
  • For any parts you buy, be sure you get a receipt.
  • Request a preliminary inspection and price quote from the TV repair specialists you like to utilize. You should compare costs from at least three suppliers before choosing a technician.
  • Check online reviews on the Better Business Bureau, Yelp, and Google Reviews for your selected TV repair company.
  • Verify the validity of any certifications the technician claims to hold.

To file an online consumer complaint, call the Arizona Attorney General's Office at (602) 542-5763.