Get Quotes from Top Window Repair Contractors in Phoenix, AZ

Questions to Ask Before Hiring a Window Company in Phoenix

Upgrading the windows is one quick investment that can help improve the curb appeal and resale value of your house. However, due to rising energy costs today, it is equally important to consider installing energy-efficient windows. With households in Phoenix paying 10.44 cents/kWh, you may save up to $500 on your annual electricity bill by installing energy-efficient windows and ensuring they are well installed. However, to ensure you get the best window replacement service available, ask the following questions of your potential window contractor before hiring:

Are You Licensed to Practice as a Window Contractor in Phoenix?

In order to install windows in Phoenix homes, the window contractor needs to have acquired either an R-7 carpentry specialty residential license or a CR-7 carpentry specialty dual license from the Arizona Registrar of Contractors (ROC). The applicant must satisfy or exceed the standards for the R-7 or CR-7 license classification, which includes a minimum of four years of experience, to submit an application for these licenses. They must also identify a qualifying party, which is a person who routinely works for the licensee and is actively engaged in the type of work for which they are qualified on the licensee's behalf.

The AZ Statutes and Rules Training Course and Exam (SRE) must be successfully completed by said qualifying party, who must submit the exam results and receive at least a 70 percent passing grade on all relevant exams. They must also pass a particular trade exam as well unless they are qualified for a waiver. Copies of background checks must be provided by the applicant and qualifying party. The Licensing Application form must be sent along with payment for all license fees and proof of license bond. They must also present approved forms of identification, such as a current passport or driver's license. The following method can be used to submit the application:

Registrar of Contractors
P.O. Box 6748
Phoenix, AZ 85005-6748
  • Hand-delivery to the following address:
1700 West Washington Street
Suite 105
Phoenix, AZ 85007-2812

For a first violation, the minimum fine for contracting without a license is $1,000 plus an 83 percent surcharge. Subsequent offenses will attract no less than $ 2,000. Note that an unlicensed contractor will typically only have to pay a fine; however, jail time may also be an option if the offender has a history of offenses or the circumstances are particularly grave. To find out if a window contractor is duly licensed, use the ROC's contractor search tool. For more information on window contractor licensing in Phoenix, contact the Arizona Registrar of Contractors at (602) 542-1525 or visit their office at:

ROC
1700 West Washington Street
Suite 105
Phoenix, AZ 85007-2812

How Much Do You Charge Compared to Other Window Repair Contractors in the City?

The cost of window installation, repair, and replacement varies greatly in Phoenix and depends on the type of window installed, where the window is located, and how labor-intensive the replacement or installation process is. To get an informed sense of how much the project would cost you, you should consider getting quotes from at least three window contractors in the city before beginning. It should be noted that there are often differences between the quotes provided. However, any contractor who offers a quote that sticks out from the competition should be avoided, especially if they are unable to explain why their estimate is so much different.

Window replacement, repair, and installation contractors in Phoenix earn approximately $46,200 every year. Listed below are the hourly average wages for Phoenix window contractors compared with the average hourly wages of these professionals across other parts of Arizona as well as several other major cities in the United States:

Phoenix Window Contractors Hourly Average Wage
$22.01
Tucson Window Contractors Hourly Average Wage
$21.34
Scottsdale Window Contractors Hourly Average Wage
$22.01
Mesa Window Contractors Hourly Average Wage
$22.01
Flagstaff Window Contractors Hourly Average Wage
$23.53
Prescott Window Contractors Hourly Average Wage
$20.30
Los Angeles Window Contractors Hourly Average Wage
$21.56
Chicago Window Contractors Hourly Average Wage
$25.04
Boston Window Contractors Hourly Average Wage
$24.62
Houston Window Contractors Hourly Average Wage
$21.77
Source: U.S. Bureau of Labor Statistics

Will You Get the Window Installation Permits as Required by the City Code?

In Phoenix, homeowners and window replacement contractors are typically required to obtain permits for their projects, except when:

  • The replacement window is the same size as the window it is replacing and does not call for altering the size of the exterior wall opening.
  • The replacement window is fitted with a window film that complies with National Fenestration Rating Council standards if the Solar Heat Gain Coefficient requirements of the Phoenix Building Construction Code are not met.
  • The replacement emergency exit windows for bedrooms are built to code specifications when they are first installed.

Keep in mind that if the replacement window opening needs to be larger, a permit, inspection, and compliance with all current codes are required. For additional information on window replacement permits in Phoenix, contact the Phoenix Planning and Development Department at:

200 West Washington Street
Phoenix, AZ 85003
Phone: (602) 262-7811

What Kind of Window Replacement Services Do You Offer?

Understanding the services they provide is a critical consideration when selecting a window contractor for your project. In Chicago, window installers frequently offer a broad range of services, such as installing new windows, replacing damaged or cracked windows, and window maintenance services such as caulking and sealing.

However, it is important to note that a significant portion of these contractors usually concentrate on specific window types and technologies. The following types of windows are frequently used in Phoenix construction projects:

  • Arched Windows
  • Awning Windows
  • Bay Windows
  • Bow Windows
  • Casement Windows
  • Double Hung Windows
  • Egress Windows
  • Fixed Windows
  • Garden Windows
  • Glass Block Windows
  • Glider Windows
  • Hopper Windows
  • Jalousie Windows
  • Picture Windows
  • Round Circle Windows
  • Single Hung Windows
  • Skylight Windows
  • Sliding Windows
  • Storm Windows
  • Tilt-turn Windows
  • Transom Windows

Each of these windows has a unique appearance and purpose. While window types, like the awning and casement windows, are made for cooling and ventilation, others prioritize form over function, like the fixed window and the bay window. Each of these windows has advantages and disadvantages, and they are not all installed or replaced in the same way. Therefore, it is crucial to make it a point to check that the window replacement contractor you select has the necessary skill set to work with the type of window you want.

It is also a fantastic idea to find out if the window contractor you are looking to hire provides additional services like siding, gutter, insulation, and roofing installation and how much these services will cost you. In Phoenix, the following price ranges are available for window installation, replacement, and related services:

Estimates for window installation or repair based on task

Skylight installation (for standard fixed skylight)
$894.67 - $1,162.58
Building window tinting (per square foot, for a basic solar film)
$5.42 - $7.21
Double-hung window installation/replacement (per window)
$877.00 - $10,719.00
Storm window installation (per window)
$877.00 - $10,719.00
Siding installation (per square foot)
$4.60 - $5.42
Gutter installation (per linear foot)
$4.50 - $7.60
Roof installation (per 100 square feet)
$5,443.00 - $6,951.00
Resealing
$45.00 - $556.00
Rescreening
$45.00 - $743.00
Scratch removal
$45 - $150
Alignment
$45 - $145
Insulation
$70 - $200
Re-glazing
$190 - $400
Restoration
$240 - $550
Leak repair
$40 - $500
Cleaning
$100 - $450
Tinting
$250 - $520
Hurricane proofing
$50 - $510
Soundproofing
4$50 – $1,400
Source: U.S. Bureau of Labor Statistics

Estimates for window repair/replacement based on faulty component

Spring
$50 - $145
Handle
$50 - $100
Hinge
$50 - $150
Lock
$55 - $140
Seal
$55 - $140
Thermal seal
$50 - $150
Screen
$70 - $250
Glass
$70 - $700
Sash cord
$90 - $200
Well
$90 - $250
Lintel
$100 - $630
Molding
$100 - $350
Frame
$100 - $500
Flashing
$150 - $450
Arm
$40 - $100
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on the type of window

Arched
$100 - $550
Awning
$90 - $500
Bay
$220 - $600
Block
$70 - $300
Casement
$120 - $500
Double-hung
$120 - $550
Egress
$145 - $620
Garden
$240 - $550
Picture
$100 - $550
Single-hung
$100 - $430
Skylight
$230 - $450
Sliding
$100 - $450
Stained glass
$220 - $625
Storm
$100 - $350
Transom
$40 - $250
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on window frame material

Wood
$130 - $300
Aluminum
$200 - $450
Vinyl
$255 - $555
Fiberglass
$255 - $540
Composite
$280 - $550
Source: U.S. Bureau of Labor Statistics

What Brands of Windows Do You Work With?

Just as crucial to confirming the services your window contractor offers is knowing which window brands they have the most expertise installing. Doing this may significantly increase the likelihood that your effort to install new windows or replace old ones will succeed. The following window brand manufacturers are typically chosen by Phoenix residents who own houses and other properties in the city:

  • ABC Glass & Screen Company
  • AZ Valley Windows
  • Arizona Window And Door Store
  • Best Glass
  • Energy Shield Window & Door Company
  • FREELITE Inc
  • K&J Windows
  • Krasiva Windows and Doors
  • Lifetime Windows and Doors
  • Pro Auto Glass Company
  • Roadrunner Glass Company, Inc.
  • SI Windows
  • Star Glass Company
  • Superior Replacement Windows
  • True View Windows & Glass
  • Universal Windows Direct
  • Valleywide Glass LLC
  • Window World

It is typically a good idea to stay with well-known window brands when looking to replace your old windows or install new windows in your home. These brands are regularly used and regarded locally and come in a variety of attractive and reasonably priced styles, in addition to being made with high-quality materials. However, before making your final decision regarding the type of window to use for your window installation or replacement job, you should always request a warranty and discuss features like safety and security, general maintenance, climate control, ventilation, and compatibility with your window contractor.

Window manufacturers offer two common warranty options: a lifetime and a limited lifetime. Additional warranties, such as the prorated, transferable, and double lifetime warranty, may also be available. These all have different coverage, as seen below:

  • Limited Lifetime Warranty: The most common kind of window warranty, a limited lifetime warranty is only valid for the amount of time that the manufacturer has designated as the "lifetime" of the window, which is the period of time during which the manufacturer expects the window to continue to function at its highest level of quality. The manufacturer frequently offers this warranty to address cosmetic and functional defects primarily. Be advised that only the window parts are covered by this warranty; labor and service are not.
  • Lifetime Warranty: A lifetime warranty, on the other hand, covers all replacement parts. However, the phrase "lifetime" should not be confused with the lifespan of the homeowner, as it does not cover that duration. It merely refers to the manufacturer's regulatory time limit for the window to maintain its quality.
  • Double Lifetime Warranty: Homeowners who are upgrading some windows may also be eligible for a double lifetime warranty. This type of warranty is more powerful. It offers protection for the duration that a home is owned and, in most cases, is transferable to the succeeding owner.
  • Prorated Warranty: You can select a prorated warranty in addition to a lifetime or limited lifetime warranty. A decreasing percentage of repair or replacement part costs will be covered by this warranty as the product is used. As time passes, the homeowner is permitted to renew for maintenance or replacements.
  • Transferable Warranties: These are warranties that can be passed to another person. This kind of warranty could help keep your home's improved windows from depreciating in value.

The brand of windows you select must also be Energy Star compliant in order for your house to receive a score of 75 or above on the EPA's 1-100 scale. With this rating, your building performs better than at least 75 percent of similarly situated structures nationwide.

How Energy-Efficient Are Your Windows?

Up to 30 percent of the energy consumed for home heating and cooling is lost or gained through windows. Therefore, energy-efficient windows should be given top attention when replacing old windows or installing windows for a new home. According to the U.S. Department of Energy, switching to energy-efficient windows might save you up to $500 annually.

Depending on where you live, investing in new energy-efficient windows may cut your monthly energy bills and qualify you for federal, state, or local loans, rebates, and tax benefits. These financing options and subsidies help to lower the estimated high cost of installing energy-efficient windows. Homeowners in Phoenix have previously had access to comparable financing via the ENERGY STAR program. Before beginning your project, check for programs like the Weatherisation Assistance Program to gain financial benefits.

For any relevant local window programs that are available, search the Database of State Incentives for Renewables and Efficiency (DSIRE) website. DSIRE maintains an up-to-date list of all nationwide incentive programs offered by state, local, and utility companies. You may find it useful to learn about rebates and other offers for ENERGY STAR-certified products that are available in your neighborhood by using the Energy Star Rebate Finder.

Do You Carry the Necessary Insurance Policy for Window Replacement Contractors in Phoenix?

Contractors dealing with window replacement face a number of working risks, such as cuts, lacerations, and falls from extreme heights. In 2019, 18 of the 97 fatal occupational injuries in Phoenix and other Arizona cities were caused by falls, slips, and trips, according to the US Bureau of Labor Statistics. You are shielded from having to pay for these damages and are also granted coverage for other work-related risks, such as potential lawsuits and property damage, when you use an insured window replacement contractor.

Always seek confirmation of insurance from a possible window replacement contractor before signing any hiring contracts, and confirm this proof with the relevant issuing company. Contractors in Phoenix are only required to hold the workman's compensation insurance to be licensed to operate in the city. However, you should make sure that they continue to carry workers' compensation insurance if they have at least one full- or part-time employee. Call the Arizona Registrar of Contractors at (602) 542-1525 to learn more about the city's mandatory insurance requirements for window replacement contractors.

How to File a Complaint Against a Bad Window Replacement Contractor in Phoenix

Phoenix's principal consumer protection organization is the Arizona Attorney General's Office, where you may register complaints about poor window contractors. The Arizona Registrar of Contractors is another place where you can file this kind of complaint.

In 2021, ABC 15 Arizona reported that homeowners just outside of Phoenix were duped into parting ways with thousands of dollars in a window repair scam. Although the window replacement business in question had been licensed by the ROC, there were five active complaints lodged against it. Con artists use a variety of schemes to mislead Phoenix homeowners looking for window installation and replacement services. Be alert to the following techniques:

  • The advertising seems too good to be true, with unusually low price
  • There is a discount that would also expire really soon
  • There is a promo that tells you to buy at full price and get the second half off
  • They claim all warranties are the same
  • They tell you a written contract is unnecessary
  • There is a request for a significant upfront payment before the job begins
  • There is pressure from the salesperson to buy immediately

When looking for window replacement contractors in Phoenix, you can prevent yourself from becoming a victim of scams by taking the following precautions:

  • Conduct Research: Do a ton of research before choosing a firm for your window replacement project. Numerous Internet review services, such as the Better Business Bureau, make it much simpler to identify a reliable business. Another smart move is to get suggestions from your loved ones. People you trust will be able to directly tell you who they sided with and who they believe is qualified for the job. 
  • Always Use a Credit Card to Make Payments: Using a credit card to make payments helps protect you from fraudsters. Never pay with cash. Contractors who are dishonest will demand payment up ahead and abandon you with an incomplete or subpar job. If you use a credit card to make the purchase, your credit card company will work with you to resolve the dispute so that you don't lose the money.
  • Contact References: It's important to always choose a contractor with a lot of expertise who can give you dependable and trustworthy references. Once you get their references, get in touch with at least three of them to find out how they felt about working with that specific contractor. If they are unable to give you any references, it can be a sign that something is off.
  • Get a Written Contract: Be sure to insist on receiving a written contract that details the precise work to be done, the associated prices, the materials to be used, the start and finish dates, and the guarantee details for the products and installation. Before signing, carefully read the document; do not allow work to begin without fully understanding and agreeing with the content of the written contract. A documented contract is the best legal defense you will have in the event of a problem.
  • Communicate Clearly: Prior to beginning any job, you should build a good rapport with your contractor. They should be aware of your requirements and specifically state them in your contract. If the work isn't up to your standards, speak with the company; if they take too long to respond, it's usually best to start looking elsewhere.

If you have been a victim of a window replacement contractor scam in Phoenix, file a complaint with the Arizona Attorney General's office or visit their office at:

Phoenix Office
2005 North Central Avenue
Phoenix, AZ 85004-2926
Phone: (602) 542-5025

You may also lodge a complaint with the Arizona Registrar of Contractors.