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Questions to Ask Before Hiring an HVAC Contractor in Glendale
Outdoor enthusiasts, locals, and tourists alike have many attractions to visit in Glendale, including parks, sporting centers, shopping malls, and arts & cultural centers. However, functional and efficient HVAC systems are a necessity in Glendale, given its desert climate, with summer temperatures regularly reaching the 104-degree mark. Thankfully, hundreds of HVACR contractors in the city are ready to help by providing a wide range of heating and cooling services.
Whether looking to keep your home cool during the summer, install a forced-air furnace for the winter months, or simply ensure optimal indoor air quality, it is critical that you hire a professional HVACR technician for the job. So, before you sign any contract, verify the status of your contractor's license and insurance coverage and consider their experience, area of specialization, and quote for the job.
As such, you should ask the following questions to ensure you hire the best person for your HVACR job in Glendale:
- What Do I Need to Know Before Hiring an HVAC Contractor in Glendale?
- Are You Licensed as an HVAC Contractor in Glendale?
- What Rates Do You Charge for Your HVAC Services in Glendale?
- Will My HVAC Project Require a Permit in Glendale?
- What Type of HVAC Services Do You Offer in Glendale?
- Will You Be Doing the Work, or Do You Outsource the HVAC Work in Glendale?
- Are You a Fully Insured and Bonded Glendale HVAC Contractor?
- Do You Offer Any Warranties on Your HVAC Work in Glendale?
- How Do I Resolve Any Issue I Have with Your HVAC Services in Glendale?
What Do I Need to Know Before Hiring an HVAC Contractor in Glendale?
Hiring professionals who follow the relevant requirements of the Glendale Building Codes and other recognized standards when installing and repairing HVAC systems is vital, as this ensures that the work is carried out safely and efficiently. Doing otherwise not only affects your equipment's lifespan but also reduces your home's overall comfort and habitability and can lead to an increase in your energy bills.
Therefore, it is always best to call a professional Glendale HVAC contractor to handle any of the following jobs:
- Duct cleaning and indoor air quality improvement
- Energy-efficient HVAC system upgrades
- HVAC system design and installation for new buildings
- Air conditioner installation, repair, and maintenance
- Furnace installation, maintenance, and repair
Are You Licensed as an HVAC Contractor in Glendale?
HVAC contractors in Glendale must be licensed by the Arizona Registrar of Contractors under any of the following categories before plying their trade in the city:
- Specialty Residential R-39: This license authorizes contractors to work on residential properties.
- Specialty Commercial C-39: This license authorizes contractors to work on commercial properties.
- Specialty Dual CR-39: This license authorizes contractors to work both on residential and commercial properties.
HVAC contractors wishing to obtain ROC-issued licenses must meet the following eligibility criteria:
- Be at least 18 years old.
- Attend a formal HVAC diploma or certificate program or earn a two-year associate degree at a community college.
- Obtain and submit proof of a license bond.
You can verify your prospective Glendale HVAC contractor's license status using the ROC's Contractor Search portal. Always do this before hiring any HVAC contractors in the city, as ROC licensing typically indicates that a contractor is competent enough to provide your required HVAC services.
Be aware that performing HVAC work without an appropriate license is considered a Class 1 misdemeanor offense. Penalties for this offense include fines up to $2,500, imprisonment for up to six months, or a combination of fines and imprisonment.
What Rates Do You Charge for Your HVAC Services in Glendale?
Several key factors can determine the cost of HVAC services in Glendale, which ranges from $200 to $10,000. Some of these factors are listed below:
- The nature and scope of the job
- The location of the HVAC unit inside or outside the building
- The labor intensity of the job
- The type, brand, and size of the HVAC system and equipment
- The cost of required permits and additional components like dehumidifiers and smart thermostats
It is advisable to get and compare rates from at least three local HVAC contractors for any project you wish to undertake. In this way, you can get an idea of how much your project will cost and detect fraudulent contractors who may want to rip you off.
Will My HVAC Project Require a Permit in Glendale?
In Glendale, a permit issued by the Glendale Building Safety Division is typically required for any work involving heating, air-conditioning, ventilation, and other mechanical systems. Examples of HVAC works include installing or replacing air conditioning units, heat pumps, and forced-air furnaces and altering or adding components to ductwork. However, permit exemptions are possible for minor HVAC-related improvements, like maintenance and repair work, replacement of individual components, and installation of portable heating or cooling units.
For more information regarding permits for HVAC contractors in Glendale, you can contact Glendale's Building Safety Division at
Building Safety Department5850 West Glendale Avenue
Glendale, AZ 85301
Phone: (623) 930-2800
What Type of HVAC Services Do You Offer in Glendale?
Professional HVAC contractors in Glendale offer a wide range of services to ensure that your HVAC systems function correctly and keep your living and working spaces comfortable. These services include the following:
Be aware that some Glendale HVAC contractors charge minimum service fees of about $100 - $200 and hourly rates between $50 - $150.
Will You Be Doing the Work, or Do You Outsource the HVAC Work in Glendale?
Under certain circumstances, professional Glendale HVAC contractors have to outsource work to third parties. This often happens in large-scale projects with fixed deadlines, like installing AC units in new condo complexes or conducting energy-efficient HVAC system upgrades in commercial and industrial facilities.
If outsourcing will take place in your project, you should take the following actions:
- Verify the subcontractors' bond and insurance coverage.
- Confirm that each subcontractor is appropriately licensed and experienced.
- Insist on getting lien waivers to ensure you are not held liable if the HVAC contractor fails to pay the subcontractors on time.
Are You a Fully Insured and Bonded Glendale HVAC Contractor?
In Glendale, HVAC contractors must carry a contractor's bond of between $5,000 and $100,000 (depending on their license classification and estimated work volume) and maintain workers' compensation insurance for their employees, if applicable. In addition, it is important to ensure that your intended HVAC contractor also carries general liability insurance with minimum limits that can sufficiently cover any accidents, injuries, and property damage that may occur during your project.
Verify that your HVAC contractor has the proper insurance and bonding before hiring them. You can do this by asking for copies of their insurance and bond certificates and verifying these documents with the appropriate issuing organization. For further information or inquiries regarding Glendale HVAC contractors' bond and insurance requirements, contact the Arizona Registrar of Contractors at (602) 542-1525 and (877) 692-9762.
Do You Offer Any Warranties on Your HVAC Work in Glendale?
Professional and reputable HVAC contractors in Glendale typically offer warranties for their HVAC work. However, the specific terms and duration of these warranties usually vary depending on the contractor, the scope of work, and the materials and equipment involved in the project. Nonetheless, many HVAC warranties cover the contractor's workmanship for at least one to two years.
Always request a written copy of any warranty you are offered and review its terms and conditions. Finally, be wary of HVAC contractors who are hesitant to discuss warranties or claim that they don't offer them.
How Do I Resolve Any Issue I Have with Your HVAC Services in Glendale?
You can file complaints about unsatisfactory HVAC services and HVAC contractor scams involving Glendale contractors with the Arizona Attorney General's Office, either online or by submitting a consumer complaint form to this office via email, fax to (602) 542-4085, or regular mail to
Office of the Attorney GeneralConsumer Information and Complaints
2005 N Central Ave
Phoenix, AZ 85004-2926
You can also file HVAC contractor-related complaints with the Arizona Registrar of Contractors (ROC) through its Online Customer Portal. Please note that you must register a user account on the portal to use this option.
Table of Contents
- What Do I Need to Know Before Hiring an HVAC Contractor in Glendale?
- Are You Licensed as an HVAC Contractor in Glendale?
- What Rates Do You Charge for Your HVAC Services in Glendale?
- Will My HVAC Project Require a Permit in Glendale?
- What Type of HVAC Services Do You Offer in Glendale?
- Will You Be Doing the Work, or Do You Outsource the HVAC Work in Glendale?
- Are You a Fully Insured and Bonded Glendale HVAC Contractor?
- Do You Offer Any Warranties on Your HVAC Work in Glendale?
- How Do I Resolve Any Issue I Have with Your HVAC Services in Glendale?